Help File missing in Ansys 19.0 Student

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ren1 posted this 2 weeks ago

Hello everyone,

I just installed Ansys 19.0 and the installation process was successful. I can open Ansys modules normally and run analysis (performed a successful analysis in APDL). But when trying to access Ansys Help today, it doesn't open. The error message below shows up. What is the problem?

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vganore posted this 4 days ago

Hi Ren,

We have a defect in our Student product's link to our help system at R19.0. Apologies for this inconvenience.

Our development is trying to correct this issue asap. Meanwhile, you could go ahead with using 18.2. 

Regards,

Vishal

Vishal Ganore, ansys.com/student

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ren1 posted this 2 days ago

Thanks for your answer vganore!

Best wishes,

Renan

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