An error occurred while processing your request. Reference #50.871f1602.1593501414.36f55d8f

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  • Last Post 01 July 2020
Alitah posted this 30 June 2020

Hi everyone. I'm having problem with downloading the Ansys student 2020R1 version. When I click "Agree & Download" an error refers which says "An error occurred while processing your request. Reference #50.871f1602.1593501414.36f55d8f "

I have tried to download with another web browser and I also changed my internet connection but it didn't work. To avoid the error I also deleted the "s" from "https" what Mr. Win was suggesting in some discussion but this did not work either. I had downloaded the software 2 months ago successfully but I had some problem with running the Fluent so I decided to reinstall the whole software to solve that issue. 

Now I lost it all. Can someone please help me on this?

Thanks in advance

BR

Ali   

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taysiewqin posted this 30 June 2020

Hi, I am also facing this problem and wanting to ask for help as i am trying to download Ansys 2019 R3 version. The link seems to be broken.
This is the message that was displayed: "An error occurred while processing your request. Reference #50.8fe82d17.1593502618.2a338f39".

Wondering if it is a server problem or something.

Thanks!

Gregoroviz posted this 30 June 2020

Hey!

I´m getting the same error while trying to download the student 2020R1 version.

Tried it about 12h ago and now, both times same error.

Would be very happy about help.

Thanks in advance!

rwoolhou posted this 30 June 2020

IT are about to be aware, please check back later.  

Alitah posted this 30 June 2020

Its working now at least for me. 

Thank you

~ Ali

rwoolhou posted this 30 June 2020

And we're fully back. 

Gregoroviz posted this 01 July 2020

Thanks for fixing the download!

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