ANSYS 17.2 Student Workbench could not connect to license server

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  • Last Post 09 April 2018
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pkys94 posted this 13 October 2017

ANSYS 17.2 Student Workbench could not connect to license server message.

I want to install ansys 17.2 student version, because my course use 17.2 version.

ansys homepage are uploaded 17.2 ansys file and ansys_student.zip 

but i don't know how to use ansys_student.zip file, when i use workbench, the program show that message

 

 

 

 

 

 

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vganore posted this 13 October 2017

Looks like you have not installed the license file. Here is the video showing complete installation procedure for 17.2.

Vishal Ganore, ansys.com/student

vganore posted this 13 October 2017

I couldn't understand your issue but If the installation is completed then close the screen and follow next step of setting up license key through environmental variable. 

Vishal Ganore, ansys.com/student

pkys94 posted this 13 October 2017

I followed the video exactly as it did. The difference with the video is that the screenshot appears in the comment above. And when I run it, this screen appears. I tried so many times and the results are the same. How can I fix it? Please.

pkys94 posted this 13 October 2017

vganore posted this 13 October 2017

Do you have any other ANSYS product installed on your computer? You don't need to provide any license server information. If installation is completed by setting up correct license key environmental variable then it should run fine.

Vishal Ganore, ansys.com/student

pkys94 posted this 13 October 2017

I had a version of 18.2 before I removed it. then is not available ANSYS 17.2?

and what is meanig ' correct license key environmental variable '?  then how can i that?

Thanks for the answer

pkys94 posted this 13 October 2017

i try to add license file using ANSYS license manager but fail

vganore posted this 13 October 2017

You need additional step for 17.2 which is shown in the video (t=4.45). Have you completed that (environmental variable) step?

Vishal Ganore, ansys.com/student

pkys94 posted this 13 October 2017

yes, i tried additional step in this youtube. but Ansys showed that message. i try one more!

vganore posted this 13 October 2017

OK. Do not install ANSYS license manager. It is not required and recommended. Step 2 from the video is sufficient to connect license with your software. Also, do not install both 17.2 and 18.2. Use either one of them.

Vishal Ganore, ansys.com/student

peteroznewman posted this 22 October 2017

I have seen many students struggle to correctly install ANSYS Student 17.2 in the Cornell edX course I am taking.

Most who experienced problems were able to get a working installation by following these steps.

1. Uninstall all versions of ANSYS.

2. In Windows Explorer, type %AppData% in the path field. You will be in the Roaming directory. Delete the Ansys folder, then go up a level and down to the Local directory and delete the Ansys folder.

3. Download the Student Product License Key file and the ANSYS Student 17.2 zip files. Unzip both file to a folder on the C: drive.

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4. Create an environment variable that points to the ansys_student license file. You have to type the full path and filename including .lic at the end.

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5. Right click on setup.exe in the ANSYS Student 17.2 folder you unzipped to and select "Run as Administrator"

6. At the screen that asks for the license server, you MUST check the box at the lower left that says "Skip this step and configure later". You MUST NOT type a Hostname.

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Failure to follow any of these steps can result in the problems you have been seeing.

It's not required, but I recommend to restart Windows after this for good measure.

hectorgarciat posted this 01 February 2018

Good morning,

i have tried to install the student versión of ANSYS 18.2 and previous releases in my new computer. The probem is that when i try to execute any of the services (APDL, Workbench, etc.) comes up an error saying: "Couldnt connect to any license server. Fatal error".

I have tried all the solutions given in this thread but nothing seems to change. I also tried eliminating all data from ANSYS from the computer before giving another try installing.

I've been using ANSYS for 2 years by now on a previous computer, and never came up any error related to license. I also disconnected the firewall and antivirus programs in order to avoid the elimination of data when uncompressing the files downloaded.

Is there any other possibility to fix this issue?

Thanks in advance.

peteroznewman posted this 01 February 2018

The extreme fix is to install a fresh copy of Windows, then try installing ANSYS Student 18.2 again. I know that is painful to do, but it gives you the best chance.  I hope someone else can offer you a less extreme fix.

Peter

Tomas129cz posted this 07 April 2018

I just installed student version 19.0 and started the Workbench and when I imported .stp file and run model, it wrote me this (picture). And geometry wasnt loaded.

 

I reinstaled it, deleted all, in app data too. Anything helped. I am desperate and please for help.Error

Tomas129cz posted this 07 April 2018


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vganore posted this 09 April 2018

I assume you are trying to load Parasolid file. Please have a look at this thread. 

https://studentcommunity.ansys.com/thread/unable-to-import-parasolid-file-through-workbnech/

 

 

Vishal Ganore, ansys.com/student

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