Ansys 19.2 student version installation problem

  • 201 Views
  • Last Post 4 weeks ago
rhishib posted this 09 June 2019

I downloaded the student version from the site. After extracting the set up I installed it with admin privilege. I am unable to  open both workbench & apdl. Getting an error. There is text file generated in C:\Program Files\ANSYS Inc\ANSYS Student path which says  couldn't execute "C:\Program Files\ANSYS Inc\ANSYS Student\v194\RSM\bin\AnsConfigRSM.exe": no such file or directory. So help me out here, how to resolve this issue?

Order By: Standard | Newest | Votes
tsiriaks posted this 10 June 2019

Hi rhishib,

Do you have an install.err file under C:\Program Files\ANSYS Inc\ANSYS Student  ? If so, please post the entire content of it here.

Thanks,

Win

rhishib posted this 11 June 2019

Thank you for your kind reply. Yes, I do have install.err file under mentioned location.The file says following text-

>>>--------------------------------------->
ANSYS installation: Tue Jun 11 01:06:54 2019
Revision: 2019 R2

   ###### Error #######
  couldn't execute "C:\Program Files\ANSYS Inc\ANSYS Student\v194\RSM\bin\AnsConfigRSM.exe": no such file or directory
>>>--------------------------------------->
 What does it mean? & How to resolve this issue?

 

 

tsiriaks posted this 12 June 2019

Can you try running this

C:\Program Files\ANSYS Inc\ANSYS Student\v194\ProductConfig.exe   with 'run as admin'  -> Configure Products & CAD -> Select all products

rhishib posted this 13 June 2019

Thank you for your response. I ran the ProductConfig.exe file as admin & when I tried to select all products, it shows noting in top down menu. For reference I attached the screenshot of it.

tsiriaks posted this 13 June 2019

I think it's best you reinstall it 'fresh'

Run C:\Program Files\ANSYS Inc\ANSYS Student\v194\Uninstall.exe  with 'run as admin'

then, remove C:\Program Files\ANSYS Inc folder out

then, reinstall the software with 'run as admin'

Thanks,

Win

rhishib posted this 14 June 2019

I did that several times, was getting the same above mentioned error. So, I posted this in the student community.

tsiriaks posted this 14 June 2019

Do you have any security software like Firewall, Anti-virus, etc. ? If so, make sure you try reinstalling it while those are disabled.

Also, open the CMD Prompt, and issue the following command

dir /s "%awp_root191%\*Ansconfig*"

then post the output of it here.

Thanks,

Win

 

rhishib posted this 15 June 2019

I do have Anti-virus which i disable during the installation. After using the above command in CMD Prompt, I;ve got the following attached output. I've also attached the error I am getting while trying to open Workbench. I am able open APDL without any difficulty.

tsiriaks posted this 17 June 2019

Sorry, I forgot that you are using 19.4 (2019 R2) , please use this command instead.

dir /s "%awp_root194%\*Ansconfig*"

but your installation seems to have a lot of files missing, especially those used with Workbench.

Could you post the entire content of your C:\Program Files\ANSYS Inc\ANSYS Student\install.log  file ?

Also, right click on the installation package that you used (after unzipped) , then 'Properties' and post the screenshot of it here.

Thanks,

Win

tsiriaks posted this 17 June 2019

Also, one more thing, can you check how many files are missing when you launch Workbench, like this thread

https://studentcommunity.ansys.com/thread/workbench-start-errors/

chances are that you still have something on the machine that interferes with the installation.

 

rhishib posted this 17 June 2019

Thank you for your response. After running the command in CMD the following outcome appears on screen

rhishib posted this 17 June 2019

content of C:\Program Files\ANSYS Inc\ANSYS Student\install.log  file

 

 


>>>--------------------------------------->
Start Installation: Sat Jun 15 220:13 2019
Revision: 2019 R2

Platform specifics:
    Windows
Username of Installer: LAPTOP-GB2TM8D2\HP
User Has Administrator Privileges
C:\Users\HP\AppData\Local\Temp\ans_install_tmp6604\instcore.exe -usetempdir C:\Users\HP\AppData\Local\Temp\ans_install_tmp6604 -launchdir F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64 -admin
Initial mount directory:
    F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64
Installation Directory:
    C:\Program Files\ANSYS Inc\ANSYS Student

Windows x64




Date verification complete...No conflicts found.

The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.
This may take a while ...
Successfully copied prerequisites from media.

You don't need to install any prerequisites.

Reading the installation media contents - please wait.

  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\framewrk\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\instcore\tcl\COMMON.TGZ ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\instcore\tcl\WINX64.TGZ ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\common\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\commoninstall\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\common\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cpythext\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cpythnew\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\turbogrd\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\tg\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cfxcomon\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\instutil\INSTUTIL.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\instcore\tcl\COMMON.TGZ ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\instcore\tcl\WINX64.TGZ ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\instcore\tk\COMMON.TGZ ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\instcore\tk\WINX64.TGZ ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\clientlicensing\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\wb\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\sgcharts\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fwgfx\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addins\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\wb\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\corewb\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cads\cadaisol\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cads\cadregistry\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\ekm\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\ekm\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\meshing\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\blademodeler\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\apipsrv\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\designmodeler\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\syscplg\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cfxcomon\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\rsm\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\turbosys\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\sec\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\ccm\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cads\acispara\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\ansys\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\voxel\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\ansys\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\ansys\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\solver\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\aas\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\data\DATA.GZ ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\apdl\APDL.GZ ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\geompara\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\mech\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\autodyn\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\autodyn\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cfx\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\cfx\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\cfx\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\post\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cfxcomon\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cff\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluentc\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluents\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluenta\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluentu\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluentp\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluentm\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluent2d\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluent2ddp\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluent3d\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fluent3ddp\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\fluent\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\fluent\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\distcomp\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\cfdpost\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\aview\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\aview\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\spaceclm\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\spaceclm\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\icemwb\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\electro\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\ecadxltr\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cads\spatialiop\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\cads\spatial\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\acp\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addins\acp\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\acp\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\hlp\hlpviewer\HLPVIEWER.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\help\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\tp\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\tp\hdf5\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\tp\zlib\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\tp\jre\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\chemkin\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\chemkin\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\forte\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\addincfg\forte\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\forte\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\fensap\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\configs\fensap\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\student\WINX64.7z ...
  Extraction: F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\license\WINX64.7z ...
RSS is disabled

Performing licensing configuration via the following command...
   "C:\Program Files\ANSYS Inc\ANSYS Student\Shared Files\bin\winx64\tclsh.exe" "C:\Program Files\ANSYS Inc\ANSYS Student\Shared Files\Licensing\licadmin\scripts\LicAdminMain.itcl"  -silentinstallclient -release "2019 R2" -lang en-us

Licensing configuration has completed.

Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigCommon.exe
Configuring ANSYS TurboGrid ...



Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigTG.exe
Creating Start menu items for ANSYS client licensing ...
Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigWB.exe

Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\Framework\bin\Win64\Ans.DriverSetup.exe

Failed to add/update profile.
Running "C:\Program Files\ANSYS Inc\ANSYS Student\v194\RSM\bin\AnsConfigRSM.exe" -encodingUTF8



   couldn't execute "C:\Program Files\ANSYS Inc\ANSYS Student\v194\RSM\bin\AnsConfigRSM.exe": no such file or directory
Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigANSYS.exe





Adding write permissions for Users and Administrators group ...
Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigCFX.exe
Configuring ANSYS Viewer ...
Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exe
Configuring ACP ...



Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigACP.exe
Configuring Help ...



Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigHelp.exe

ANSYS Internet Doc has been configured.
Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigCHEMKIN.exe
Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigFORTE.exe
Running C:\Program Files\ANSYS Inc\ANSYS Student\v194\commonfiles\configs\winx64\config\AnsConfigFENSAP.exe
Running "C:\Program Files\ANSYS Inc\ANSYS Student\v194\aisol\..\commonfiles\CAD\bin\winx64\Ans.CadInt.CADConfigurationUtility.exe"







Log files is C:\Program Files\ANSYS Inc\ANSYS Student\v194\CADConfigLogs\Latest\CADConfigurationMgr.log



MessageLogger.logFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v194\CADConfigLogs\Latest\CADConfigurationMgr.log



ErrorLogger.errorFilePath is C:\Program Files\ANSYS Inc\ANSYS Student\v194\CADConfigLogs\CADConfigurationMgr.err



Prerequisites ..... Configure Success



SCDM  Workbench  PlugIn ..... Configure Success

Successfully created file associations.


The installation completed with warnings/errors. Review any .err or .log files in:
C:\Program Files\ANSYS Inc\ANSYS Student

Installation Complete: Sat Jun 15 23:07:25 2019
<---------------------------------------<<<

rhishib posted this 17 June 2019

After right clicking on the installation package that I used (after unzipped) , then 'Properties' and the screenshot of its is as follows

rhishib posted this 17 June 2019

After following the above given thread, i tried to open the 'show message' on right hand corner in Workbench but I was unable to open that tab (error message appearing on screen isn't letting me do that).

tsiriaks posted this 18 June 2019

Thanks for the info. You do have issue with configuring RSM but that's not related to this issue and can be neglected. 

You must be missing some dll files under certain folders. Can you run the following command

dir /s "C:\Program Files\ANSYS Inc\ANSYS Student\v194\addins\*.dll*" | findstr File(s)

then post the screenshot of the output

Thanks,

Win

rhishib posted this 18 June 2019

No dll file exist on this path, all folders.

tsiriaks posted this 18 June 2019

Can you show the output of this from the CMD Prompt 

dir /s "C:\Program Files\ANSYS Inc\ANSYS Student\v194\addins\*.dll*" | findstr File(s)

rhishib posted this 19 June 2019

tsiriaks posted this 19 June 2019

Hmm, they seem to be there.

From the error message in Workbench, can you click 'Show Details' , then copy and paste the entire text message here ?

Do you get the same errors if you open Workbench with 'run as admin' ?

rhishib posted this 20 June 2019

Yes, I get the same message when I open Wokbench as admin & without admin too. The message after clicking show details is as follows-

 

System.IO.FileNotFoundException: Could not load file or assembly 'Ans.Rsm.Client, Version=19.4.0.0, Culture=neutral, PublicKeyToken=bf8e62f391376603' or one of its dependencies. The system cannot find the file specified.
Fusion log:
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

Call stack:
   at System.Reflection.RuntimeAssembly.GetExportedTypes(RuntimeAssembly assembly, ObjectHandleOnStack retTypes)
   at System.Reflection.RuntimeAssembly.GetExportedTypes()
   at Ansys.Core.Commands.Core.Registry.FindAllCommandTypesInAssembly(Assembly assembly, Boolean includeInternal)
   at Ansys.Core.Commands.Core.Registry.RegisterTypesFrom(Assembly assembly, Boolean includeInternal)
   at Ansys.Addins.Infrastructure.Utilities.LoadTimeInitializer.RegisterCommandsAndQueries(AddinLoadContext context)
   at ACP.Addin.Load(AddinLoadContext context)
   at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)
   at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)

tsiriaks posted this 20 June 2019

hm, I didn't know RSM configuration is required when WB is launched. So, the issue has always been the fact that your RSM extraction and configuration was never done successfully. I'm not sure why but let's try a manual way.

Go to your F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\rsm\WINX64.7z  , then manually extract this using any unzip tool. You should get 'RSM' folder. 

Copy and paste this folder to replace the one in

C:\Program Files\ANSYS Inc\ANSYS Student\v194\RSM

now open elevated CMD Prompt, right click on CMD Prompt, then 'run as admin' , and issue the following command

"C:\Program Files\ANSYS Inc\ANSYS Student\v194\RSM\bin\AnsConfigRSM.exe" -encodingUTF8

does this help ?

Thanks,

Win

rhishib posted this 21 June 2019

I did exactly what you asked me to do. Still getting the same error.

tsiriaks posted this 21 June 2019

what is the output of this

dir /s "C:\Program Files\ANSYS Inc\ANSYS Student\v194\*ans.rsm.client*"

also this

dir /s "C:\Program Files\ANSYS Inc\ANSYS Student\v194\*AnsConfigRSM*"

 

rhishib posted this 21 June 2019

rhishib posted this 21 June 2019

tsiriaks posted this 21 June 2019

ok, so even the manual extraction still have files missing.

Go to your 'RSM' folder from this step

"F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\rsm\WINX64.7z  , then manually extract this using any unzip tool. You should get 'RSM' folder. "

How many files do you have in 'RSM' folder after unzipping WINX64.7z ?

Also, search inside that 'RSM' folder for keywords 'ans.rsm.client' and 'AnsConfigRSM'  

rhishib posted this 5 weeks ago

Afrer manual extract, I found 3 folders in RSM folder.

rhishib posted this 5 weeks ago

After searching inside that 'RSM' folder for keywords 'ans.rsm.client' and 'AnsConfigRSM' I found 2 files as follows

tsiriaks posted this 4 weeks ago

Your extraction really missed some files. There's supposed to be, at least, AnsConfigRSM.exe in 

F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\rsm\WINX64\RSM\bin

Let's do this, use your unzip tool to open this

F:\software\ANSYSACADEMICSTUDENT_2019R2_WINX64\rsm\WINX64.7z   

WITHOUT extracting this. Just open the .7z directly. 

Now browse into RSM folder -> Bin , do you see AnsConfigRSM.exe in here ?

 

rhishib posted this 4 weeks ago

Sorry for the late reply. Nothing was working for me, so I formatted my Win 10 & reinstall the Ansys. It worked. Everything is working fine now. Tanks for sticking with me for the last 3 weeks.

Show More Posts
Close