I am a student using our university license. I am fairly new with Ansys software. When i open the Extensions Manager, there are no extensions, the windows appears gray. Even when I went on the customer portal and install extensions, i couldn't see any in Extension Manager. I reinstalled the the entire Ansys 2019 R1 package multiple times and the issue is still there. My problem is lot of students have the software working properly on their computer. I was wondering if there is a problem with my extensions path or not.
I am not sure where too look. I went on some forums and did a few tests but still couldn't figure it out.
Please help if you have some advises.