ANSYS Installation/execution error on HPC

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  • Last Post 08 February 2019
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digheum posted this 05 February 2019

Hello,

I recently tried to install ANSYS and ANSYS Electromagnetics on HPC. I think I was able to successfully install ANSYS but when I try to run a workbench project file (*.wbpj), I keep getting an error that basically says " Framework error caught: Fatal error: An unexpected error has occured. SyntaxError: unexpected token '<'. I have attached error log for reference. I can share the install log if needed.  

Thank you for your help. 

 

 

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tsiriaks posted this 05 February 2019

Hi digheum,

Can you launch a blank Workbench session ? If so, can you try other Workbench project or just create a test one ?

Thanks,

Win

digheum posted this 06 February 2019

Hello tsiriaks, 

I was able to fix the error that was showing up earlier. I created a small wbpj file and the corresponding folder and placed it in the correct folder. It cleared out the previous error but now I got an error that says runwb2 command not found.

 

I thought I did not have correct environment variables to point to the correct path but I checked and it seems okay.

Any suggestions for me on how to fix it?

 

digheum posted this 06 February 2019

Also,

I am now using MobaXterm to try and figure out the situation using X11 and GUI. I changed directory to /ansys_inc/v191/Framework/bin/Linux64 where my runwb2 is located. I entered "runwb2" to run a GUI workbench session and got an error that says 

"/ansys_inc/v191/Framework/bin/Linux64/runwb2: line11: /ansys_in/v191/Tools/mono/Linux64/bin/mono: No such file or directory"

I checked the mono directory and correctly so, there is no runwb2 in the mono directory. Is this a possible cause? 

tsiriaks posted this 06 February 2019

Did you type this or you copy-paste

""/ansys_inc/v191/Framework/bin/Linux64/runwb2: line11: /ansys_in/v191/Tools/mono/Linux64/bin/mono: No such file or directory""

Because the path that it's looking for mono is under /ansys_in/

If that is what is really showing on the error message, then you may need to check your environment variable, or you can print out the entire thing and post it here and we can help check that.

digheum posted this 06 February 2019

Oh, My bad. I had typed the error. it is indeed "ansys_inc" in the error message.  I am attaching the screenshot showing my environment variable pointing to the path and the error that I get.

 

Thank you,

tsiriaks posted this 07 February 2019

I see. Thanks for the screenshots. 

This issue definitely is not related to any environment variable but you may need to remove the 'runwb2' at the end , when you export the PATH .

Is there a file named 'mono' under that directory (<install_dir>/ansys_inc/v191/Tools/mono/Linux64/bin/ )?

If not, then there might be some issue with the installation. Check if you have an install.err file under <install_dir>/ansys_inc/

digheum posted this 07 February 2019

I removed the runwb2 from the environment variables.

There is no "bin" under /ansys_inc/v191/Tools/mono/Linux actually. I have attached a screenshot. 

I am wondering why is the system looking for runwb2 in this location instead of the path specified which is not the one with "mono".

 

Here's a screenshot of the directory where path points. It does have runwb2.

 

Thank you

 

digheum posted this 07 February 2019

Also, there is an install.err file under ansys_inc but it is empty. there is an install.log file which I have copied here. 

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

>>>--------------------------------------->

Start Installation: Tue Feb 5 13:55:22 2019

Revision: Release 19.1

 

Platform specifics:

    Linux login3.stampede2.tacc.utexas.edu 3.10.0-693.17.1.el7.x86_64 #1 SMP Thu Jan 25 20:13:58 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

 

Username of Installer: dighe_um

User Does NOT Have Administrator Privileges

/tmp/ans_install_tmp80420/instcore -style windows -launchdir /work/03651/dighe_um/ANSYS191 -usetempdir /tmp/ans_install_tmp80420

Initial mount directory:

    /work/03651/dighe_um/ANSYS191

Installation Directory:

    /home1/03651/dighe_um/NewFolder/ansys_inc

 

Linux x64

     ANSYS, Inc. Products

          Explicit Dynamics

               Autodyn

               LS-DYNA

          Structural Mechanics

               Customization Files for User Programmable Features

               Mechanical Products

     ANSYS Additional Tools

          Remote Solve Manager Standalone Services

     ANSYS Geometry Interfaces

          ACIS Geometry Interface

          Catia, Version 5 Geometry Interface

          NX Geometry Interface

          Parasolid Geometry Interface

 

 

 

 

Date verification complete...No conflicts found.

 

Reading the installation media contents - please wait.

 

  Extraction: /work/03651/dighe_um/ANSYS191/framewrk/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/instcore/tcl/COMMON.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/instcore/tcl/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/instcore/tcl/COMMON.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/instcore/tcl/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/instcore/tk/COMMON.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/instcore/tk/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/common/LINX64.GZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/cads/acispara/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/hlp/hlpviewer/HLPVIEWER.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/cpythext/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/cpythnew/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/sgcharts/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/fwgfx/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/rsm/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/configs/rsm/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/tp/LINX64.GZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/configs/wb/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/addincfg/wb/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/mw/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/addincfg/turbosys/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/addins/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/addins/ansoft/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/corewb/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/apipsrv/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/designmodeler/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/syscplg/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/wbonebld/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/engdata/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/icemwb/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/addincfg/ekm/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/ekm/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/sec/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/ccm/LINX64.GZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/ecadxltr/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/electro/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/aas/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/cfxcomon/LINX64.TGZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/autodyn/LINX64.GZ ...

  Extraction: /work/03651/dighe_um/ANSYS191/lsdyna/LINX64.GZ ...

 

Performing licensing configuration via the following command...

   "/home1/03651/dighe_um/NewFolder/ansys_inc/shared_files/licensing/lic_admin/anslic_

 

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

tsiriaks posted this 07 February 2019

I would recommend to reinstall the software. You are supposed to have more than just 'lib' folder under that directory.

You may need to check if the installation package is 'unpack' completely/successfully (you can provide the size, and name of your installation package, then I can verify if it's extracted completely). 

To answer the question with mono vs runwb2 , the 'mono' is the tool to help the deployment of the software (code) available on different systems, see https://www.mono-project.com/

So, it still tries to run the runwb2 script but it needs mono to interpret the script.

 

digheum posted this 07 February 2019

Thank you for your help. I checked and mono did not have any other folders. 

So, following your advice, I decided to do a new install and now I get an error saying "The manifest file specified for this installation does not exist. Please verify that the install was run according to the documentation. 

File not found: uninst_data.dat"

The unzipped file I am using is STRUCTURES_191_LINX64.tar and it is 4688590 KB in size.  If you notice in the image below, ever directory before 191-1.dvd does not show a size parameter. Everything inside these directories is still a LINx64.TGZ 

 

tsiriaks posted this 07 February 2019

can you open up a terminal then issue the following command

ls -al /work/03651/dighe_um/ANSYS191

then post the screenshot of the output of it.

For the issue with "File not found: uninst_data.dat" , see Matt's suggestion here

https://studentcommunity.ansys.com/thread/error-file-not-found-uninst_data-dat/

The %APPDATA%\Ansys\   in Windows   is similar to this $HOME/.ansys   in Linux

 

digheum posted this 08 February 2019

I ran the ls -al command and this is what came up. 

I deleted uninst_data.dat from $HOME and tried to reinstall everything in /work/03651/dighe_um/ANSYS191 and it still gives me error about the manifest and not being able to find uninst_data. I have a home and a work directory. I cleared out both by deleting everything. I copied the STRUCTURES_191_LINX74.tar file in /work/03651/dighe_um/ANSYS191. I untarred it in the same directory and installed it again in the same directory. When I submit a job, it still errors out saying it cannot find runwb2. Although, if I use MobaXterm to run a GUI version using runwb2, it opens workbench but errors out giving a licensing error. This was not the case earlier. Maybe, the system is not finding the correct license path and that is why giving this error ? 

I do see more directories under /v191/Tools/mono/Linux64 though, which I was not seeing before. 

tsiriaks posted this 08 February 2019

Let's wipe everything:

The installation directory , /ansys_inc/   

The home/work directory (for the .ansys folder inside them like $HOME/.ansys)

Now, let's 'untar' the package into some other directory , after this is completely finished , issue this command 

ls -al <path_to_your_untar_package>

and send me the screenshot again.

Now, install the package from this directory , make sure that you do it with root or using sudo

Does it install successfully this time ?

digheum posted this 08 February 2019

Hello,

 

With your help, I may have solved the installation issue but now I am having an error with running jobs on this installation. This may not be installation related but I will post it here and if this is not the correct thread, I will move it to the correct location.

I am submitting a job using a script that looks like this : 

 

I checked the environment variables and they seem OK.  The tacctrial.wbpj file is big and that's why I am not copying it here in its full form but showing the first few lines from that file

 

 The error no longer says runwb2 command not found. Instead, it says:

 

tsiriaks posted this 08 February 2019

Please create another post under the Physics Simulation to check your submission command.

However, I would note that SLURM is not officially supported by ANSYS and it needs special customization.

digheum posted this 08 February 2019

Thank you for helping me install ANSYS on a remote computer. I will mark this as resolved and post it in the correct place.

tsiriaks posted this 08 February 2019

You are welcome ! That sounds good.

Thank you.

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