I am using the student version of ANSYS Mechanical version 18.2. Every time I open up the program and try to solve a problem the solution bar gets stuck at "Preparing the mathematical model". This happens even when I have a simple beam with a fixed support at one end and a transverse load at the other. What I am saying is that I highly doubt this problem is due to the complexity of the solve. I have even left my computer working on the solution over night (for the simple beam problem I described before) and it is still stuck on the "Preparing the mathematical model" part.

I have even gone so far as to uninstall and then re download ANSYS three times and it still does not work.

I have no idea what to do about this and I cant find anything online. If someone can help me figure this out this would be great! I need help!

Thank you