Can't download any of the Ansys Student Software Products. Why?

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  • Last Post 11 December 2017
  • Topic Is Solved
Mike93 posted this 07 December 2017

Hey everybody,

I wanted to download Ansys Student but I can't. I click "Agree & Download" and then I get this message.

An error occurred while processing your request.

Reference #30.26651002.1512630962.fb62d81

 

The same is happening for Ansys AIM Student:

An error occurred while processing your request.

Reference #30.26651002.1512630999.fb6637e

 

How can I download any Ansys Student product from the website? How can I avoid this message?

 

Wishes,

Mike

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Raef.Kobeissi posted this 07 December 2017

Hello, Which browser are you using? Can you also try again after few hours and check. Regards

Raef Kobeissi

Mike93 posted this 10 December 2017

Hi, 

it was Firefox but now it worked. Can't explain why. Thanks!

vganore posted this 11 December 2017

Please review this thread: https://studentcommunity.ansys.com/thread/error-downloading-18-1-or-18-2-student/

Vishal Ganore, ansys.com/student

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