Installation and Setup problems

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  • Last Post 08 October 2018
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AeroX posted this 06 October 2018

Hello to everyone.

I've recently downloaded the new version of Ansys AIM 19.2 to install it on a new device.

Althought the insallation has been very easy and fast,during the setup and the loading process operation it has appeared a message in the Process Log:

As you can see just after finishing the process log,the setup program won't let me click on next,so I've tried to simply click on exit and to try to start the program,but unluckly I wasn't able to find AIM in my programs.

In dspite of that the installation of  normal AIM components program as Fluent,CFX,workbench etc... has been succesful.

Can someone help me with this problem related to the error logger?

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Fab237 posted this 07 October 2018

I have a similar problem! the analysis systems tool can't be loaded and when launching tutorial 1 it says adding ACPfile missing

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Fab237 posted this 07 October 2018

it is refered as ANSYS 19.2

I have solved my problem by updating the graphic cards, maing more space available (i guess that was the cause of my problem) then i relaunched the setup without uninstalling the "bad" installation. Most is working fine! Still a little issue to import dxf files.

tsiriaks posted this 08 October 2018

Hi AeroX,

We are working on the issue described in https://studentcommunity.ansys.com/thread/error-downloading-19-2-ansys-student-aim/

Could you check if your 'AIM installation package' has the name "AIMANSYSACADEMICSTUDENT_192_WINX64"  or "ANSYSACADEMICSTUDENT_192_WINX64"

If the latter is the one you have, that would describe why you don't have AIM.

On a separate note, no need to worry about that hung installation as it's already completed every step. Your installation is fine.

Thank you,

Win

 

AeroX posted this 08 October 2018

I see,thank you very much Tsiriaks,I've checked about the problem trought the link you've posted,so how can I get AIM 19.2?

tsiriaks posted this 08 October 2018

Hi AeroX ,

Our IT is fixing the link. We will let you know once it's fixed.

Thank you,

Win

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tsiriaks posted this 08 October 2018

Hi AeroX ,

It's fixed now, please try the download again.

Thank you,

Win

AeroX posted this 08 October 2018

Thank you Win,you people are awesome,I will give it a shot immediatly!

 

tsiriaks posted this 08 October 2018

You are welcome

Let us know how it goes with this corrected package.

Thank you,

Win

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