Links to Help go to Customer Portal sign-in page

  • Last Post 01 September 2018
peteroznewman posted this 27 August 2018

Many posts include a link to a page in the ANSYS 19.1 Help system.

These links take me to the customer portal login shown below.

Students can't get an account on the portal. Fortunately, ANSYS Student 19.1 Help logs them in somehow.

Here is the workaround to get to the help page cited.

1. From Workbench, use the menu Help > ANSYS Workbench Help.  A browser window will open.

2. In the post that has a link to ANSYS Help, RMB on the link and select Copy Link Address,

3. Go to the browser window that opened in step 1 and Paste in the address bar and you get to the required page.




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abenhadj posted this 28 August 2018

Good to know that but I would think that we need to include that on the ANSYS Student page. I will highlight that to my colleagues.

Best regards,


mekafime posted this 01 September 2018

Thanks !!!