thank you for providing this information. i had read all information and understand how to proceed and eliminate different errors.i am using ansys student version 19.1.
now, currently i am trying to download moving heat source V4.1 from following site : https://catalog.ansys.com/product/5b3bc6857a2f9a5c90d32e7e/moving-heat-source#download
and for that i also done register on the site which is followed after moving heat source site to download it.
though i provided all details correctly when doing sign up but i can't do sign in from any of my device.
so , if you have knowledge regarding this then please provide me that how to resolve it or any other source from where i can download it